Good work, competitive pay but poor communication from upper management. - Senior Interface Engineer MedStar Health Employee Review

4.0
9 Aug 2008
Recommend
CEO approval
Business outlook

Pros

MedStar has a very good benefit package and competitive salaries. As it is a mix of 8 hospitals and 20+ related businesses, it has combination of lots of systems / processes and gives a varied experience if your job entails integrating these systems. If you are working in one specialized system, it will also give you a chance to move into similar system which helps to gain experience and to build new skills. Most of the IT staff is knowledgeable and smart. I have met many people who have previously worked for reputed companies like Booz Allen, Cisco, CACI, Govt. contractors, Microsoft, MCI and they bring lots of experience with them.

Cons

There are no performance related bounces below the level of AVP. Annual raises are generally capped at 3-4% which is very much in line with Fed. Govt. COLA, so after a long tenure you start to lose out in terms or market rate if you are not promoted during that time. Depending on group, you might be subjected to stringent timings ( in by 8am !) and if you are in application support for hospital IT, you have to agree to an on-call schedule which means carrying a pager 24/7 for a week with no relaxation in day time duties. The company is going through a re-org for about 1.5 year which has brought about many changes in groups / duties and their work and management has not done very good job communicating these changes till now. Some of the work is being outsourced and that has brought about some apprehensions too, once again, communication does not seem fair / trustworthy regarding this process too.

Explore other reviews about MedStar Health

5.0
6 July 2026
Recommend
CEO approval
Business outlook

Pros

it is enjoyment to be part of team that works together to provide good patient care, also, Medstar works for best high standards support the emplyee to succeed

Cons

adjusting at the beginning has needed a lot of work

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MedStar Health Response
1d
Thank you for your review. We're pleased to hear you feel supported by your colleagues and appreciate our commitment to high-quality patient care. We also value your feedback about the onboarding experience and will share it with the appropriate leaders. Thanks again for your feedback! - MedStar Health Community Manager
5.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

My Manager and Supervisors are great, Work hours have been good for me. Of course there’s gossip happening, but I don’t pay attention to it.

Cons

I was told that there is a bonus. I understand that it’s something that is not mandatory to give, but my coworkers & I work so hard. I believe that a Christmas bonus for all MedStar employees would be appreciated.

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MedStar Health Response
1w
Thank you for sharing your experience. We're glad to hear that you are satisfied overall with your employment. Thank you for your service! - MedStar Health Community Manager
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