Customer Service Representative - Anonymous employee MedVet Employee Review

1.0
4 May 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some really amazing co-workers who made stressful shifts more bearable!

Cons

The MedVet Chicago location is one of the most disorganized, understaffed, and misguided places to work for. The leadership as the highest levels do not care about their employees at all. The only thing important to this organization is how much money they can squeeze out of their customers and employees alike!

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MedVet Response
8y
I appreciate you taking the time to write a review. We know there are some key leadership roles to fill in Chicago and things are always harder when those jobs are open. I hope that before you left, you shared your feedback in our Employee Experience Survey or with your HR contact. Please know we are working hard to improve things for employees at our locations. Having worked at a number of organization prior to MedVet, I have to disagree with your statement about "squeezing" money out of employees and clients. We made significant investments in our 401(k) match this year, improved our healthcare benefits without increasing employee costs, and just made big enhancements to our EAP program. Unlike some of the competition, MedVet is not owned by a big company or run by a private equity firm -- we're 80% owned by our employees and we do make long term decisions vs. trying to maximize short term financial gains. Thanks!

Explore other reviews about MedVet

5.0
5 July 2026
Recommend
CEO approval
Business outlook

Pros

The staff at the Commerce MedVet have been very supportive and helpful with teaching me the skills I was previously lacking. I got my first feline jugular blood draw and I was also given great tips about IV catheter placement.

Cons

I have no cons, the staff are very welcoming and if you want to learn they want to teach.

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MedVet Response
4d
Thank you for taking the time to share your experience. We are thrilled to hear that the MedVet Commerce team has been so supportive in helping you build your technical skills and confidence. It's wonderful to know you've had opportunities to learn new techniques, such as feline jugular blood draws and IV catheter placement, while receiving encouragement and guidance from your teammates. Thank you for your kind words and encouragement. We appreciate you being part of the MedVet team and look forward to supporting your continued growth and success.
5.0
1 July 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Everyone is super friendly, helpful, and welcoming. Ability to give the best care to all animals walking through the doors. Feeling like I am making a difference in Veterinary Medicine. Never a dull moment.

Cons

Can be overwhelming If you do not like fast paced environments, it may not be the best job for you.

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