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      MedVet

      Engaged employer

      MedVet reviews

      8.5/10 - Client Service Representative MedVet Employee Review

      4.0
      31 July 2021
      Client service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      I absolutely love my coworkers! The fact that we're all on the same page of making clients' and our own experiences as uplifting as possible is a very welcome change from my previous jobs. The different cases we deal with and the opportunities for problem-solving make sure that the job stays interesting. Throughout my onboarding and orientation process, the company often emphasized their three values of teamwork, leadership, and compassion. I'm usually skeptical of corporate values, but in practice, I really do think that the folks in management with whom I've interacted and the front desk team embody those values well.

      Cons

      The work can be very emotionally draining, given that the majority of clients who interact with us are going through stressful situations with their pets, and they sometimes turn that stress outwards on us. I don't know if my base pay would necessarily make that labor worthwhile for someone without a good support system out of work. Diversity is also pretty low, especially up front--there are no men or nonbinary folks that I know of on the CSR team, and my coworkers are all white. I personally haven't felt any tension or discrimination directed towards me from my coworkers, but I am fairly white-passing, so my experience may not necessarily illustrate MedVet's attitude towards nonwhite employees.

      avatar
      MedVet Response
      4y
      We appreciate your review and feedback. We are happy to hear that you are surrounded by an uplifting team that represents our three core values of Teamwork, Leadership and Compassion. We strive to continuously bring on team members like yourself that embody our values and continue to cultivate a supportive and welcoming environment. As an equal opportunity employer, MedVet celebrates diversity and we are committed to creating and upholding an inclusive environment for all our team members. MedVet is a diverse team at all levels and we continue to welcome all backgrounds, skill sets and perspectives to advance within our organization and to grow into leadership positions if they are interested in a leadership career path. Thank you for sharing your voice.

      Explore other reviews about MedVet

      5.0
      5 July 2026
      Contingent worker
      Recommend
      CEO approval
      Business outlook

      Pros

      The staff at the Commerce MedVet have been very supportive and helpful with teaching me the skills I was previously lacking. I got my first feline jugular blood draw and I was also given great tips about IV catheter placement.

      Cons

      I have no cons, the staff are very welcoming and if you want to learn they want to teach.

      avatar
      MedVet Response
      4d
      Thank you for taking the time to share your experience. We are thrilled to hear that the MedVet Commerce team has been so supportive in helping you build your technical skills and confidence. It's wonderful to know you've had opportunities to learn new techniques, such as feline jugular blood draws and IV catheter placement, while receiving encouragement and guidance from your teammates. Thank you for your kind words and encouragement. We appreciate you being part of the MedVet team and look forward to supporting your continued growth and success.
      5.0
      1 July 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Everyone is super friendly, helpful, and welcoming. Ability to give the best care to all animals walking through the doors. Feeling like I am making a difference in Veterinary Medicine. Never a dull moment.

      Cons

      Can be overwhelming If you do not like fast paced environments, it may not be the best job for you.

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