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      Medallia

      Engaged employer

      Medallia reviews

      It was a rollercoaster, but I loved it! - Sr. Director - Professional Services Medallia Employee Review

      4.0
      28 Jan 2026
      Sr. director - professional services
      Recommend
      CEO approval
      Business outlook

      Pros

      The work, the co-workers, the clients were amazing! There was always plenty of change which kept it interesting.

      Cons

      While I personally get energized by change, the constant change of top leadership and reeducating them on what the company actually did got to be exhausting. Always fighting a battle over little things that didn't matter at the end of the day. But, the pay, benefits and ability to work remotely helped make up for it.

      Explore other reviews about Medallia

      5.0
      13 May 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Solid WLB Clear vision and expectations Emphasis on goals and improvement

      Cons

      3rd leadership team in 3 years Cuts to areas that matter No incentives to contribute above and beyond

      1
      1.0
      1 July 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Nothing much to say here. Management is messed up. All tech initiatives are showcase only. There are genuinely smart people, but they are managed by worse management you can imagine.

      Cons

      - many bad CEOs, many bad managers. - the whole company is slow. - no one know what the company’s mission statement is. - PE firms have no idea what they are doing.

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