Good company with poor management - Anonymous employee Medallia Employee Review

3.0
18 July 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Really smart people - Great onboarding week - People are genrally friendly and co-operative

Cons

- Too many inexperienced people have become people managers and it shows. My manager is really smart but fairly incompetent as a manager. Micro-manager, impulsive, self-promoting, no respect for others' time and the list goes on. Would not have been made a manager in any other company I've been at. - Aim to fight mediocrity with creative buzzwords like "Growth Mindset" and "Bias for action" but these things are what make most of the work done mediocre because people just want to get things done without completely thinking it through. - Almost no work-life balance. But that could just be my team since my manager doesn't think twice before asking for things to be done, post 7 PM.

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Medallia Response
9y
I appreciate your willingness to share your concerns and I’m sorry your experience here has not been great. If you're comfortable, I'd love to chat with you directly – please reach out. If that’s not comfortable for you, then please do reach out to People and Culture. When people are not managing well, we want to coach them to improve. In terms of work/life balance, my experience with most Medallians is that they are passionate about what they do and WANT to work hard – but they also want to control, to the degree that it’s possible in their roles, when to work and when to take a break. We do not want people getting subjected to a constant barrage of after-hours urgent requests because of poor management. However, we cannot help you in this particular situation unless you share details with us. Please reach out. P.S. I agree that “bias for action” should never be an excuse to push people too hard. -A

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