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      Medallia

      Engaged employer

      Medallia reviews

      Building new category with great people - Anonymous employee Medallia Employee Review

      5.0
      5 July 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Very energetic and FUN employees that want to make a difference. Strong engineering leadership and a unique, crazy powerful platform. Strong and steady revenue growth.

      Cons

      Emerging category which means a lot of prospect education. Also, so far behind with Marketing. Frequent changes in senior management. I believe in holding senior leaders accountable, but we need stability to follow-through on our plans too.

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      5.0
      3 Jan 2026
      Principal cx advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible time off, inclusive culture, autonomy in role, great pay and benefits

      Cons

      Not a lot of opportunity for growth on a small consulting team. Time sheet process was atrocious but perhaps it’s improved since I left.

      1.0
      1 July 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Nothing much to say here. Management is messed up. All tech initiatives are showcase only. There are genuinely smart people, but they are managed by worse management you can imagine.

      Cons

      - many bad CEOs, many bad managers. - the whole company is slow. - no one know what the company’s mission statement is. - PE firms have no idea what they are doing.

      1
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