great people, genius product, growing pains - People & Culture Team Member Medallia Employee Review

5.0
8 May 2014
Recommend
CEO approval
Business outlook

Pros

Culture worth fighting for, down to earth leadership, transparency in company goals, competitive compensation, feeling of ownership and opportunity to shape the scaling company

Cons

Effectively a 13-year-old startup, some elements found in more established companies are missing, like clear career path and standardized processes in some areas. Some may love this and others might hate it, but these are the growing pains of a company that is trying to double this year and again next

Explore other reviews about Medallia

5.0
3 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Flexible time off, inclusive culture, autonomy in role, great pay and benefits

Cons

Not a lot of opportunity for growth on a small consulting team. Time sheet process was atrocious but perhaps it’s improved since I left.

4.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Fully remote, experienced teams that offer learning potential

Cons

KPIs are determined by billable hours which you may not have control over directly

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