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      Medallia

      Engaged employer

      Medallia reviews

      A lot has changed - Anonymous employee Medallia Employee Review

      2.0
      27 Dec 2024
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Overall the company logo/name is still valued so it looks good on your resume to have worked here. - some leaders want to make changes in the right direction

      Cons

      - Behind the scenes and inner workings of the org are a mess - overworked employees - benefits changed right before holidays which was not a great for the culture - chaotic - negative culture

      Explore other reviews about Medallia

      5.0
      3 Jan 2026
      Principal cx advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible time off, inclusive culture, autonomy in role, great pay and benefits

      Cons

      Not a lot of opportunity for growth on a small consulting team. Time sheet process was atrocious but perhaps it’s improved since I left.

      4.0
      26 June 2026
      Senior technical analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Fully remote, experienced teams that offer learning potential

      Cons

      KPIs are determined by billable hours which you may not have control over directly

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