A sinking ship - SRE/DevOps Engineer Medallia Employee Review

2.0
2 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Medallia used to be an amazing place for engineers, especially before it was acquired by Thoma Bravo. I'm giving two stars out of respect for what the company once stood for; otherwise, it would be zero. Compensation increases are laughable, and there’s no real effort to keep talented people around. What used to be a performance bonus has now been downgraded to receiving swag as recognition for your work. There aren’t any meaningful technical challenges anymore; most of the work revolves around maintenance and cost-cutting. If you’re exploring new opportunities, I’d recommend considering other options.

Cons

There are still a few great people from the earlier days, and there’s a lot you can learn from them. Sadly, it doesn’t feel like they’re valued enough, so I wouldn’t count on that lasting much longer.

Explore other reviews about Medallia

5.0
3 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Flexible time off, inclusive culture, autonomy in role, great pay and benefits

Cons

Not a lot of opportunity for growth on a small consulting team. Time sheet process was atrocious but perhaps it’s improved since I left.

4.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Fully remote, experienced teams that offer learning potential

Cons

KPIs are determined by billable hours which you may not have control over directly

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