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      Medallia

      Engaged employer

      Medallia reviews

      Senior Technical Analyst - Senior Technical Analyst Medallia Employee Review

      4.0
      3 Feb 2025
      Senior technical analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      management cares about the professional development of their employees and well being.

      Cons

      C-suite has been changing a lot recently and as result there are shifiting priorities. Heavy workload at times. KPI's are sometimes out of the hands of the employee to meet.

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      5.0
      3 Jan 2026
      Principal cx advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible time off, inclusive culture, autonomy in role, great pay and benefits

      Cons

      Not a lot of opportunity for growth on a small consulting team. Time sheet process was atrocious but perhaps it’s improved since I left.

      4.0
      26 June 2026
      Senior technical analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Fully remote, experienced teams that offer learning potential

      Cons

      KPIs are determined by billable hours which you may not have control over directly

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