Great Company to Work at But rebuilding - Sr Manager Professional Services Medallia Employee Review

4.0
19 Mar 2025
Recommend
CEO approval
Business outlook

Pros

The company has a great culture, they truly care about their employees. Since being acquired by private equity they have their ups and downs, but in general we’re trending upwards again. Pay and work is steady, but we’ve got a long way to go to make it back to stable. New C level hires paint an amazing vision for where we’re going.

Cons

A lot of changing leadership the past few years. Benefits reduced recently as well. Drop in overall business.

Explore other reviews about Medallia

5.0
3 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Flexible time off, inclusive culture, autonomy in role, great pay and benefits

Cons

Not a lot of opportunity for growth on a small consulting team. Time sheet process was atrocious but perhaps it’s improved since I left.

4.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Fully remote, experienced teams that offer learning potential

Cons

KPIs are determined by billable hours which you may not have control over directly

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