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      Medallia

      Engaged employer

      Medallia reviews

      Sinking Ship!! - Client Success Manager Medallia Employee Review

      1.0
      18 Aug 2025
      Client success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Experience Conference was a great event. The Marketing team is top-notch.

      Cons

      Everything else. Exec. team is so withdrawn from workforce. Broken promises left and right. Medallia is NOT a people first company. Constant account team rotations make it impossible to create a trusted advisor role.

      Explore other reviews about Medallia

      5.0
      24 June 2025
      Junior staff accountant
      Recommend
      CEO approval
      Business outlook

      Pros

      supportive team and great environment for growth

      Cons

      no cons from my time at Medallia

      3.0
      11 June 2026
      Senior manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people and a fun culture

      Cons

      Changes and uncertainty make it hard to stay

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