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Medical Service Company

Engaged employer

Toxic upper management ruined a once-great workplace - CPAP Specialist Medical Service Company Employee Review

2.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Nothing one thing I can think of.

Cons

Ha! Started out great. 9-5 Monday through Friday. My immediate supervisors were fantastic, open door policy and eager to help. Upper management was atrocious! Lied and very judgy. Was upset over a raise. Asked to meet up with my manager. She called me via teams chat and was chipper at first. When I told her why I wanted to meet - she immediately crossed her arms and her entire demeanor changed. I was a top performer but my raise was less than it was the previous year. I wanted to understand why. Her immediate response was “has someone told you what their raise was?!” Nobody told me anything. I was basing it solely off my previous years raise. She asked me to promise her if anyone did discuss their raise with me to let her know. She fed me some lies about why it was less. A bunch of lies. Was let go during a RIF with no notice at all - found out the day of (my last day). Their “compensation “ was literally my two final checks that I worked for and was entitled to! Lied to the others that didn’t get laid off. They swore to them that they took care of us. Again - lies! When I started with MSC they were great. New management came in along with the CEO changing and it went to hell almost instantly.

Explore other reviews about Medical Service Company

5.0
25 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people, good values, cares about the patients needs first

Cons

No cons noticed since I’ve been here

1.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Been gone for a number of months, i can't think of a single thing

Cons

Lies to your face. Was told it was 100% work from home and it was for 2 months and then all of a sudden it's hybrid. And if you didn't like it, the door was right there. No exceptions to the rule. They just felt everyone needed to be in office. So that we could use the computer to speak to each other. Because we were all over the country in a building.When we could have done the same thing at home. When I was brought on, it was touted that the company has never not given bonuses or raise and guess what, all of a sudden, no bonuses, no raise, just work harder for the same amount of money, which was small by comparison to other companies in the area. Their adage was work harder instead of smarter, which goes against everything. I work for. Was more into numbers for productivity, instead of quality, And as an insurance biller, clean claims. Bring in money faster and easier. Then working on it after denied. In my twenty years as an insurance biller, i've never had productivity issues until I came to here.

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