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Medical Service Company

Engaged employer

Don't buy what they're selling. - Customer Service Medical Service Company Employee Review

1.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Absolutely none that I can share.

Cons

Lack of communication. Low pay, high expectations. Employees are moved to positions they did not apply for, just to fill a void. Upper management/leadership hold themselves in high esteem, and definitely do not practice what they preach. I actually heard a Senior Director talk about other members of the leadership team, as well and calling employees stupid, and referring to Human Resources as the mean girls club. Very unprofessional. There is apparent favoritism. They claim to put their employees first, but that is not the case. Employees are jumping ship left and right. Loyalty means nothing. Please, do your research and ask to speak to current employees before you accept a position here. The phrase, "Run Forest, Run" comes to mind.

Explore other reviews about Medical Service Company

5.0
25 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people, good values, cares about the patients needs first

Cons

No cons noticed since I’ve been here

1.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Been gone for a number of months, i can't think of a single thing

Cons

Lies to your face. Was told it was 100% work from home and it was for 2 months and then all of a sudden it's hybrid. And if you didn't like it, the door was right there. No exceptions to the rule. They just felt everyone needed to be in office. So that we could use the computer to speak to each other. Because we were all over the country in a building.When we could have done the same thing at home. When I was brought on, it was touted that the company has never not given bonuses or raise and guess what, all of a sudden, no bonuses, no raise, just work harder for the same amount of money, which was small by comparison to other companies in the area. Their adage was work harder instead of smarter, which goes against everything. I work for. Was more into numbers for productivity, instead of quality, And as an insurance biller, clean claims. Bring in money faster and easier. Then working on it after denied. In my twenty years as an insurance biller, i've never had productivity issues until I came to here.

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