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Medical Service Company

Engaged employer

Family owned business - Manager Medical Service Company Employee Review

2.0
10 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Fully remote. Work from home.

Cons

Recent management changes have stripped this company from that family structure that they sell you during the interview process and meet and greets. Insurance benefits are poor and PTO accrual as well. Employees are not treated as they are a part of the MSC family. Directors, Executive team and HR Staff are very cut throat. Managers and Supervisors have no voice in the decision making process.

Explore other reviews about Medical Service Company

5.0
25 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people, good values, cares about the patients needs first

Cons

No cons noticed since I’ve been here

1.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Been gone for a number of months, i can't think of a single thing

Cons

Lies to your face. Was told it was 100% work from home and it was for 2 months and then all of a sudden it's hybrid. And if you didn't like it, the door was right there. No exceptions to the rule. They just felt everyone needed to be in office. So that we could use the computer to speak to each other. Because we were all over the country in a building.When we could have done the same thing at home. When I was brought on, it was touted that the company has never not given bonuses or raise and guess what, all of a sudden, no bonuses, no raise, just work harder for the same amount of money, which was small by comparison to other companies in the area. Their adage was work harder instead of smarter, which goes against everything. I work for. Was more into numbers for productivity, instead of quality, And as an insurance biller, clean claims. Bring in money faster and easier. Then working on it after denied. In my twenty years as an insurance biller, i've never had productivity issues until I came to here.

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