Product Management should be called "Customer Service Rep" - Product Manager Medline Industries Employee Review

2.0
15 June 2018
Recommend
CEO approval
Business outlook

Pros

*Subsidized cafeteria *Some good managers that are actually competent and "get it." However, quality of management by department is highly variable. *Some cool fellow employees to commiserate with *Work from downtown office options (for some Divisions) *Cross-functional work can be interesting, and some international exposure depending on your Division

Cons

*The work hours are insane, coupled with an awful commute. 8, if not 7:30 to 5? If you're coming from the city, that means waking up at 5:30 every day and not getting home until 6:30. No thanks. *Morale problems across the company that stem from the top. Executive leadership / the Mills brothers are narcissistic and only care about generating sales. They do not engage with most Product Managers nor do they exude professionalism or positivity when they are employee-facing. They also patrol the office (especially on Fridays) to make sure people are on their phones (read: this is the definition of micromanagement). *Role revolves around Sales force, so work to is either excessive or non-existent and everything feels like a fire drill. *EXTREMELY customer service-oriented in nature (answering phone calls, responding to basic emails all day) *Because you are "on call" to the needs of reps, you are chained to your phone / email all the time to respond to the redundant questions 500+ sales reps . *If you're looking for "General Management" exposure after college, look for a company that actually is invested in challenging you and your growth. There are so many better healthcare companies out there. You will get bored quickly.

Explore other reviews about Medline Industries

5.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits offered to employees

Cons

Hard to move up do to corporate restrictions about time on the job and lack of room

2.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

It pays weekly Cool people

Cons

Tons of overtime Terrible raised No one really understands. Protrak and how it works to keep track of your production Management pretends that they care when they don't They don't value their workers

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