Good College Job - Customer Service Representative Melaleuca Employee Review

4.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Develop good customer service skills and meet good co-workers. If you have the right supervisor, it makes your job a lot easier. They provide weeks of training so that you are prepared for the phones. Pays very well for the area.

Cons

Month-end and beginning schedules can be much longer than regular. Can be challenging to meet requiring time limits on calls.

Explore other reviews about Melaleuca

5.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Great team with incredibly intelligent people. Great management and career growth.

Cons

I dont know of any

1.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

- side benefits are okay - it is a median sort of job - I personally have some freedom do to personal professional development on the clock when there is no immediate need for my work (happens very little) - People half listen once they know you have been at Melaleuca after about 5 years

Cons

- No management that knows what they are doing - Not very customer-focused - Don't seek to fulfill their strategic imperatives or strategies or mission - Very hard for people to listen to you because you're new - They don't have a lot of integrity - Very slow to solve problems - Don't worry about making improvements in processes or tools we use - Slow AI usage and no proficiency in AI usage, strategies or implementation - Managers micromanage because Melaleuca is "unique" - Most of the positive things they tout all the time serves only the company's image, not the employees - Don't worry about giving raises in a timely manner - Not goal-oriented employer And I could probably keep going, but will stop here.

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