Pros
- Complete freedom in the style you would like to work, with little to no direction from management - Free tea and coffee in the kitchen
Cons
- High amounts of staff turnover (Firings; Quitting, etc) - Little amount of actual product knowledge from management - Scarse interpersonal relationships between various departments of the company - Very little marketing - Bad publicity & advocacy online which is negatively impacting on the day-to-day business - Small amount of quality product training on an on-going basis - Staff stealing sales from one and another - Extremely difficult to help customers due to inter-departmental inefficiencies (Communication, etc) - General 'lack of caring' towards customers from staff, who are very profit focused as a result of ridiculously set targets. - Hiring seemed very whimsical towards who was hired. For an IT company there seemed to be very few people who either (a) Had IT qualifications, or (b) Had any IT experience - Management claimed "They were no longer an IT company", deciding to be a "Digital solutions company"; however, there was zero expertise or experience in-house who were able to fulfill these dreams to their customers.