Great work-life balance - IT Service Desk Analyst Meltwater Employee Review

5.0
1 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good Pay Good ambiance Friendly people Often, activities to cheer the employees

Cons

Micromanagment Often a change in the rules

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Meltwater Response
2mo
Thank you for taking the time to share your feedback. We’re glad to hear you’ve had a positive experience with work-life balance, pay, the work environment, and the people you work with, as well as employee engagement activities. We also take note of your comments around micromanagement and frequent changes in processes or rules. We understand how important consistency, trust, and clear expectations are in day-to-day work, and this feedback is helpful as we continue working on improving how we operate. We appreciate your input and your continued contribution to the company.

Explore other reviews about Meltwater

5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Good place to work at

Cons

No cons good place to work at

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Meltwater Response
1mo
Thank you for sharing your feedback. We’re glad to hear you’ve had a positive experience and appreciate your recommendation. Creating a supportive and enjoyable workplace for our team is very important to us, and it’s great to know that reflected in your experience. We wish you continued success in your career.
2.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

The product is cool and if properly onboarded customers will get value from it. Coworkers are fairly social If you are new to sales would be a good place to learn the basics

Cons

Probably the cheapest company I have ever worked for. Benefits are below standard, they changed the commission plan every year I was there so that you would make less money, and you are expected to share hotel rooms when you travel. Look up Meltwater on Reddit or LinkedIn. They are known for very aggressive sales tactics which you will be forced to implement on your customers. A culture of micromanagement that comes from the top down. Virtually no avenue for promotion unless you are willing to move or get lucky and someone leaves.

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Meltwater Response
2w
Thank you for taking the time to share your feedback and for your contributions during your years at Meltwater. We're pleased to hear that you found value in our product, enjoyed working with your colleagues, and viewed the experience as a strong foundation for developing sales skills. We strive to create opportunities for learning and professional growth, particularly for those early in their careers. We also appreciate your candid feedback regarding benefits, compensation structures, management practices, travel policies, and career progression opportunities. We recognize that employee experiences can vary, and feedback such as yours is important in helping us evaluate how we support our teams and foster a positive workplace environment. As a global organization, we continually review our programs, policies, and development opportunities to remain competitive and to meet the evolving needs of our employees. We are committed to creating an environment where employees feel supported, empowered, and able to grow their careers. Thank you again for sharing your perspective. We wish you success in your future endeavors.
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