Toxic culture and blame game harm employee well-being - Client Sucess Manager Meltwater Employee Review

1.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

A handfull of good people

Cons

Meltwater is the kind of organisation that slowly manipulates you into believing everything is your fault. It’s only when you leave and join a normal company that you take a deep breath and think -What on earth was I doing there? The leadership is genuinely awful, I’d go as far as saying borderline bullying. The product constantly breaks, yet you’re repeatedly told the issues are down to you. The blame culture is relentless... I honestly cannot stress this enough- please avoid this company at all costs. Everyone I know who worked there has struggled with their mental health because of how little the organisation cares about its employees.

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Meltwater Response
1mo
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet expectations and that you felt unsupported during your time with the company. We take concerns around workplace culture, leadership, and employee well-being very seriously, and feedback like yours is important for helping us identify areas where we need to improve. While experiences can vary across teams and individuals, we are committed to fostering a respectful, collaborative, and supportive environment for all employees. We wish you the best in your future endeavors.

Explore other reviews about Meltwater

5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Good place to work at

Cons

No cons good place to work at

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Meltwater Response
1mo
Thank you for sharing your feedback. We’re glad to hear you’ve had a positive experience and appreciate your recommendation. Creating a supportive and enjoyable workplace for our team is very important to us, and it’s great to know that reflected in your experience. We wish you continued success in your career.
2.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

The product is cool and if properly onboarded customers will get value from it. Coworkers are fairly social If you are new to sales would be a good place to learn the basics

Cons

Probably the cheapest company I have ever worked for. Benefits are below standard, they changed the commission plan every year I was there so that you would make less money, and you are expected to share hotel rooms when you travel. Look up Meltwater on Reddit or LinkedIn. They are known for very aggressive sales tactics which you will be forced to implement on your customers. A culture of micromanagement that comes from the top down. Virtually no avenue for promotion unless you are willing to move or get lucky and someone leaves.

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Meltwater Response
2w
Thank you for taking the time to share your feedback and for your contributions during your years at Meltwater. We're pleased to hear that you found value in our product, enjoyed working with your colleagues, and viewed the experience as a strong foundation for developing sales skills. We strive to create opportunities for learning and professional growth, particularly for those early in their careers. We also appreciate your candid feedback regarding benefits, compensation structures, management practices, travel policies, and career progression opportunities. We recognize that employee experiences can vary, and feedback such as yours is important in helping us evaluate how we support our teams and foster a positive workplace environment. As a global organization, we continually review our programs, policies, and development opportunities to remain competitive and to meet the evolving needs of our employees. We are committed to creating an environment where employees feel supported, empowered, and able to grow their careers. Thank you again for sharing your perspective. We wish you success in your future endeavors.
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