Pros
- Hybrid or completely WFH model - PTO is generous and managers are pretty relaxed with you taking it - Packages/benefits to make up for low compensation - Great first job or filler for a year or two - Type of work is not tedious, life threatening or the end of the world - Recent push for DEI in the workplace - The majority of clients are pleasant - Tech setup is supplied for you regardless of WFH or hybrid
Cons
- Compensation is NOT competitive unless you are in sales or customer success - Growth is slow to nonexistent - Since going public there is red tape everywhere - Little to no internal onboarding - Timezones are not honored so be prepared to mess up your sleep schedule - Workload to compensation ratio is unfair - No merit, inflation or yearly bonus structure. Might be different for specific teams, but no overall policy - Turnover of longtime employees is becoming more common - Clients are a wide range of teaching how to use a computer to rude geniuses - Hub offices are loud, like club level loud - Got stuck in an smaller office? No culture at all and they look like call centers.