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Memorial Hermann Health System

Engaged employer

Patient Access Representive - Patient Access Representative Memorial Hermann Health System Employee Review

2.0
12 Sept 2017
Recommend
CEO approval
Business outlook

Pros

Great emphasis on customer service, comfortable atmosphere, most of my co-workers were good people who genuinely cared to go above and beyond to provide excellent care for all patients.

Cons

Depending on your supervisor/manager this job could either be great or the worst you've ever had. In this location seniority had preference and no matter how good of an employee you could not advance in the company unless they quit or transfer. The only other way to get ahead is brown-nose your way up. No matter how many quotas you meet, have no errors, help with other duties, provide excellent customer service, you will not advance in the company...

Explore other reviews about Memorial Hermann Health System

5.0
3 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Excellent work culture, with multiple areas and specializations that provide learning opportunities

Cons

Located in the medical center, which can be a con if you're traveling from out of the city

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Memorial Hermann Health System Response
2mo
Thank you for sharing your feedback. We're committed to providing a positive, personalized experience for employees and we appreciate you being part of our team.
3.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Quality care. Patient focused. Room for growth depending on skill but sometimes based on who you know which is a con. Lots of great providers who really care.

Cons

A lot of politics and favortism. People get promoted in leadership that don't deserve it which makes for a miserable experience for those working with them . Some senior leaders are disrespectful, overly demanding, disregard others time and effort, manipulative, aggressive, belittling, don't understand the workload of others, inflict punishment based on their feelings or because they want to, do things for their own benefit and are dishonest.

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Memorial Hermann Health System Response
3w
Thank you for sharing your concerns. We hope you had the opportunity to share this information with a member of your leadership team or HR. We encourage Memorial Hermann employees to utilize one of many vehicles to ask questions or share any concerns they may have.
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