Worthy mission, subpar execution - Sales Mentor Collective Employee Review

Overall the Mentor Collective team works hard for a worthwhile mission, but the main challenge is that the product is merely a band-aid for much larger systemic challenges that higher ed is facing right now and which tech-enabled mentorship simply cannot fix quickly. This translates into a challenging (and often frustrating) work environment where it can feel impossible to hit sales quotas and satisfy customers’ needs. A recent overhaul of leadership has probably improved the business outlook somewhat, but it also resulted in a slew of layoffs, even after reassuring staff multiple times that the company was in a good place financially after the recent Series A funding. The lack of transparency was astonishing. Early employees saw a lot of career growth, but later employees were promised a growth trajectory that is no longer possible. This has resulted in a lot of under-qualified middle managers who lack expertise and people management skills. Unfortunately, management also tends to hire overqualified applicants fleeing higher ed or non-profits because they know that they can underpay them. It's understandable, but also feels slimy.