Great Place to Work! - Inside Sales Representative Meraki Employee Review

5.0
22 July 2021
Recommend
CEO approval
Business outlook

Pros

Meraki is a brilliant company to work for with a clear focus on; Personal development Employee well-being Striving to try new approaches Being accountable to the company’s core values Successful quota attainment Outside of the above, this is a fantastic role to gain experience of the networking world in a simplified way. Channel partnerships and account management are at the core of your responsibilities and less so on a, “boiler room” mentality. The majority of the Sales teams hit target and this allows accelerated earnings for overachievement. The whole leadership team in the EMEA/London office will drop what they’re doing to help should you need any guidance and there has been a real and deliberate mission to bring aware to the D&I in the company.

Cons

Whilst the pay is competitive, it can be challenging to obtain salary increases with fixed windows to do so (the pandemic has also impacted this). If you are eager to work in the office, this is currently unavailable due to local restrictions, but this may be a positive for many.

Explore other reviews about Meraki

5.0
20 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Structured nice team professional team

Cons

None it was all good

4.0
11 Dec 2025
Recommend
CEO approval
Business outlook

Pros

If you are early in career or transitioning, the NSE role is great way to get your feet wet with networking. You have opportunities to learn more in other IT domains as well but not as intensely. When you are off, you are off. No being on call. There are tons of resources and opportunity for you to train and learn. The benefits are some of the best. If you work near a Meraki office, take the opportunity to go, it is worth it. The San Franciso office is the best. There is plenty of documentation public and internal facing. There is a process for handling cases that have no documentation which is very nice. You are not alone on this job ever.

Cons

Being an NSE day to day can become tedious. Most customers are fine, but you will eventually run into one that is difficult to work with. Everything is based on your stats like talk time and customer satisfaction which can be problematic at times. I left because there were no opportunities to move on to a different role. Cisco proper is pulling in the reigns tightly on Meraki, so the culture is changing not for the better. Being in the call queue all day can be tedious especially when it gets backed up and you do not get your scheduled down time. In the US you will have to work weekends occasionally unless you get someone to cover which is becoming harder and harder due to change in overtime policies.

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