Poor communication with contract workers - AI script writer Mercor Employee Review

2.0
31 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Good pay and on time, flexible work arrangements.

Cons

Many people were contracted to work at a project that was supposed to last 3-6 weeks for up to 40h/week. We received training and started working, until about a week later the project was paused and no information was provided on how long is paused for, if it ended, if we'll get paid for the time agreed upon. Many people were put in different tasks than what they were originally hired for, and then paused again. Many of us asked on the slack channel and the lack of preparation and management skills from the team is clear, the responses are vague and there's no respect for the time people set aside for this project, people who possibly even turned down other work, since this was supposed to be up to 40h/week. Very weird way to operate, very little respect for the thousands of people they said to have hired.

Explore other reviews about Mercor

5.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

+ Exceptional flexibility + Rewarding pay + Supportive culture + Integrity

Cons

+ While incredibly rewarding and challenging to develop excellent, relevant, and useful skills, this work is competitive and demanding at times; it requires tremendous discipline.

2.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

My pre-hire research found Mercor rated as an "above average to very good" AI-modeling platform, which is in line with Glassdoor's 4.0 employee rating. Based on my experience at Mercor, its employee rating is inflated, and the AI-modeling platform industry is in dire need of improvement if Mercor's industry is above average. Here are my pros: - Being paid for time spent on training. - Pay for Generalists is among the industry's highest. - Working remotely and on your schedule.

Cons

Communication at Mercor is horrible. For example, most of the emails I receive in my Mercor email account are coworkers who have no idea what to do next or who to ask to find out. Prompting emails from our Project Lead that instruct us to disregard said emails. Here are a few more cons: - Blaming everything on our clients. - Communication's ineffective and inefficient. - Disorganization. - Fear of being offboarded suddenly and without explanation. - Lack of employee rapport. - Not being valued. - Projects don't last long. And you may wait weeks for the next one.

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