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Mercury Insurance Company

Engaged employer

Use to be a great company.....plus, IT is the worse! - Business Systems Analyst Mercury Insurance Company Employee Review

2.0
29 May 2014
Recommend
CEO approval
Business outlook

Pros

health, vision, dental, pet insurance discount, cell phone discount, 401k, coworkers are great if you are on the right team, most team leads are pretty lenient with vacation times

Cons

The culture is horrible in IT!! It seems that individuals who actually do the work are kept on the bottom to be slaves to the useless people who are promoted. They recently made changes were certain individuals in IT have switched to HOURLY, meaning clocking in and out. Since they individuals have to clock in and out, the extra work is given to the exempt employees instead. We are constantly told employees matter but when it comes down to actually rewarding the employee, it doesn't happen. Employees are treated like 'number's and nothing more. When issues are brought up to HR, the person is given a 'warning' and nothing happens.

Explore other reviews about Mercury Insurance Company

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Fast Process Remote Great team

Cons

I can not think of any

2.0
8 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I worked with several talented people and had positive interactions with multiple business stakeholders. The company has strong brand recognition, meaningful business lines, and some leaders who genuinely value recruiting partnership.

Cons

My experience in Talent Acquisition became increasingly difficult because the management style I experienced felt highly controlling, punitive, and focused more on scrutiny than coaching, workload calibration, or clear success metrics. In my opinion, the environment became one where a manager’s narrative could outweigh production, stakeholder feedback, and the actual complexity of the workload. I raised concerns through internal channels and later experienced increased scrutiny, formal performance action, and ultimately termination with what I viewed as a vague and incomplete explanation. From my perspective, the process lacked fairness, transparency, and meaningful opportunity to address concerns through objective measures. I would caution candidates and employees to pay close attention to the specific leadership chain they would report into, not just the broader company reputation. Advice to Management: Ensure performance concerns are handled with clear metrics, documented coaching, balanced stakeholder input, and genuine review of workload realities. A company’s employment brand is affected not only by candidate experience, but also by how internal employees are treated when they raise concerns.

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