Mixed emotions... - Case Manager Mercy Care Employee Review

3.0
28 Dec 2016
Recommend
CEO approval
Business outlook

Pros

Pay was not bad as well as the hours. Loved assisting clients moving from homelessness to independent or supportive housing. Autonomy to work in the community and locate resources to help clients. Some awesome colleagues!

Cons

Management was a joke. My immediate supervisor was an RN who played favorites and had no time for clients who advocated for themselves. Would discharge them to a shelter or the street with no notice and made staff do her dirty work. Used company resources as if they were coming out of her pocket. All under the guise of staying under budget. Expected her staff to give back monetarily and otherwise to show support for the agency.

Explore other reviews about Mercy Care

5.0
30 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Colleagues, close to city, meaningful work

Cons

Lower salary, inconsistent schedule, frequent staff turnover

4.0
11 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Work environment is nice and not too much stress (except when clinic is full), manager and supervisor for the revenue cycle department are very helpful and supportive. Benefits are great such as health insurance and the accrual PTO.

Cons

No growth opportunity within this organization.

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