The people I worked with were amazing and very hardworking. Great teamwork between technicians.
Cons
Low wages, severely understaffed and denied crisis pay even when there was over half of the staff out, a lot of burn out, lots of call offs, low morale and low praise
Flexible hours and the work is straightforward and easy. It's an honorable job where you are helping people. Decent place to work part time if you are in school or close to retirement. Air conditioned and clean.
Cons
Pay is mediocre and a lot of the staff there can be very rude and unprofessional. Not all of them but a lot of them. Coworkers in department will actively avoid work creating an uneven workload between employees. No yearly raises or room for growth. It's just a job.