Like many MSPs, Meriplex grows through acquisitions. This is all well and good, but they seem to have a singular goal of becoming the largest MSP in the US, which as a company they seem to be focused on only that alone and not operations.
My supervisors did a great job given their resources, But communication past that point was abysmal, making it exceedingly difficult to get the help your client needed.
Many times I was left in utter amazement at just how badly various things were handled, from migrations, to communications and so on. I sometimes wondered if they were being bad on purpose as I could not imagine things being this bad on accident.
I worked for one of the companies that were acquired and watched as it was run into the ground. Clients realized this and began jumping ship as well. Sometimes new management would be assigned to our client without taking the time to understand them, this would result in absolutely awful decisions such as recommending the client migrating to a hybrid exchange environment.
Amidst all this I would also regularly get invitations to a provided lunch or employee appreciation events multiple states away...
I would get different answers from HR from different people and sometimes received wrong info.
If you have other options I strongly recommend you look elsewhere.
