Flexible schedule but high stress and pressure - Customer Service Representative Meritage Homes Employee Review

4.0
28 June 2026
Recommend
CEO approval
Business outlook

Pros

Fairly flexable schedule. Good culture.

Cons

High stress with very stressed out homeoweners all the time. Corporated expects perfect surveys. CM's often kick major issues down the road to you until you have to deal with them.

Explore other reviews about Meritage Homes

5.0
12 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture with leadership team that is supportive and approachable.

Cons

Priorities can shift with market fluctuations (as expected) so there are times when expectations are high and pressure is increased.

3.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

No micromanaging, flex schedules, benefits.

Cons

Little communication if you are not in management. Employees held to different standards. Management lets workplace gossip spread and bullying. Low pay especially for those who have taken on multiple other roles due to company restructuring.

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