Too Much Uncertainty in Charlotte, NC - Annuity Post Issue Representative MetLife Employee Review

2.0
19 Aug 2016
Recommend
CEO approval
Business outlook

Pros

Great benefits and more than adequate PTO days. Very relaxed environment where micromanagement was minimal.

Cons

Became obvious Charlotte was not a place for career growth. MetLife is selling off large portions of its retail/annuity business. The companies that bought their books of business are/will be doing layoffs after acquisition of those sold departments, so MetLife gets to keep its tax breaks in NC.

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MetLife Response
9y
It's great to hear from former employees. MetLife is going through some strategic change and change is rarely easy. So, we are especially grateful to receive feedback during this time of transition and will evaluate your input to identify areas to improve on as a company. Thank you again for sharing your thoughts with us and best of luck in your future endeavors.

Explore other reviews about MetLife

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

1.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Good support for new people managers were very helpful and always available

Cons

Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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