AVOID LIKE THE PLAGUE! DONT DO IT! - Virtual Consultant MetLife Employee Review

1.0
24 Feb 2017
Recommend
CEO approval
Business outlook

Pros

Work from home Benefits (good health insurance)

Cons

Everything other than the 2 pros Giving this a 1 star rating is a compliment. This job is a complete joke, the top 20% of agents are making great $ but it's impossible to get to that level when you're starting in Tier 3 and literally every single call is $800/month or ineligible. Management is a complete joke, training is a complete joke. The computer systems are the worst in the industry. And when ppl do quotes online the information doesn't even transfer to agents' systems and the prices they are quoted online is usually 1/4th of what it actually is. Joining this company was the biggest mistake I've ever made in my professional career. I figured a company with Metlifes portfolio would have their act together but obviously they're just a good Property & Casualty insurance provider. They want the perfect customer and nothing else! Unless your credit score is 800 you're getting quoted 5x or more everyone else's rate. Homeowner? Married! Clean driving history for life? Been with the same company for 10 years? How's $900/month sound for 100/300/100 on 2 cars... join MetLife if that sounds like your kinda sales pitch! You'll go far!

Explore other reviews about MetLife

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

1.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Good support for new people managers were very helpful and always available

Cons

Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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