Two weeks until I'm let go - Auto Claims Adjuster MetLife Employee Review

2.0
7 Mar 2017
Recommend
CEO approval
Business outlook

Pros

Location. Pay. Benefits are great.

Cons

Associates and I were given a deadline to obtain our licenses and if not obtained by said date then we would be terminated. We paid for the exam out of our own pockets and it took on average every employee about five tries until passing and would not be reimbursed. That's a few hundred dollars of our hard working pay going to something that only benefits the company, not the associates. There is no incentive; no pay raise/bonus. Just a licensed adjuster to keep our current position with the company. We were told verbally that the license would need to be obtained during initial interviews. In previous years the auto and home department of MetLife did not stress this and many associates would adjust claims for years not being licensed. Unfortunately, many of us now are suffering passing the exam and now have been given our "final warning" and terminations are beginning. It makes coming into the office everyday extremely difficult. Knowing how disposable you are and invaluable is no where I'd like to work. I came to MetLife 6 years ago and have had a wonderful ride and was excited for my MetLife career. I truly am disappointed this is how my ride ends.

Explore other reviews about MetLife

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

1.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Good support for new people managers were very helpful and always available

Cons

Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

See reviews by: Helpful|Rating|Date|All