Changing company. Cost cutting before quality - Business Operations Associate Consultant MetLife Employee Review

3.0
17 Oct 2017
Recommend
CEO approval
Business outlook

Pros

Broad variety of group insurance employer paid (core) and worksite insurance products. Generally has represented more employment opportunity then many insurers over the years. Large employer for medium to large account services work

Cons

Not as good for a long term career as it once was. Shifting many operational and project management positions to lower cost locales. Seen many talented and committed employees be pushed out for cost cutting, short term bottom line thinking to please Wall St. analysts.

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5.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, competitive salaries

Cons

Busy peak season usually from Sept - March

1.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Good support for new people managers were very helpful and always available

Cons

Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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