TAM Case Specialist - TAM Case Specialist MetLife Employee Review

3.0
8 Mar 2018
Recommend
CEO approval
Business outlook

Pros

-Good pay -Cafeteria Staff - Some co-workers

Cons

- Call volume is way too high - Overworked - Workers Comp sucks. - Management is shady and self-seeking. - Annoying /fake "community" - They don't consider the mental health of their employees - Amazing employees get "new opportunities to grow" aka more work and picking up slack from other teams, who get paid more than us. - Outdated systems - QA standards are ridiculous.

Explore other reviews about MetLife

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

3.0
3 July 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and growth opportunities

Cons

poor work life balance common

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