4.0
15 June 2013
Current employee, more than 3 years
Tulsa, OK
Recommend
CEO approval
Business outlook
Pros
Strong benefits, good pay, and solid company. In general the employee culture is one of getting the work done correctly and quickly, and in the customer service call center the expectations are reasonable.
Cons
It's a no hang -up call center, meaning that no matter how nasty a caller gets you have to stay on the phone. Sometimes the back office admin teams make decisions without even considering the impact on the customers.