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      MetLife

      Engaged employer

      MetLife reviews

      Could be a great co to work for, but.... - Customer Service Representative II MetLife Employee Review

      3.0
      15 Oct 2019
      Customer service representative ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Great location, offices updated, friendly, awesome cafeteria, Starbucks in building...

      Cons

      Way way too much pressure and emphasis on metrics to the point where they drove off the very few who actually made it thru our training class (those who passed both FINRA tests).

      Explore other reviews about MetLife

      5.0
      7 Apr 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture that actually cares about customers and employees

      Cons

      Old school and Legacy environment

      3.0
      3 July 2026
      Client service director
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits and growth opportunities

      Cons

      poor work life balance common

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