Worst Experience - Anonymous employee MetLife Employee Review

1.0
3 Aug 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Not sure if there are any pros to working for this company but the salary was decent and coworkers were great people.

Cons

Working at MetLife was the worse experience I have ever had. I came into MetLife ready to challenge myself, develop, and make a difference. I was warned not to work for this company by a friend but I ignored the warning and accepted the offer. It only took me a week after onboarding to realize something was not right about this company. -Lack of training and/or clear directions. My manager did not even know what part of a project I would be assigned to for a month. Once directions were given to me, it had nothing to do with what I was hired to do. -Please be aware that MetLife has a bait and switch policy they are not telling new hires about. You will be hired for one role and do something totally opposite of what you were hired to do. I was reduced to copying and pasting information from one document to another. I was told this was very important and critical to the success of the team. It was all lies. -Don't believe anything the outsourced recruiters tell you. They all tell lies! The are just try to fill seats because MetLife has made a commitment to the state of North Carolina to hire a certain number of people by the end of 2015. You don't interview with your actual hiring manager. -That brings me to another point, they try to sell this whole start up environment where you are able to be innovative and they are looking to change. They tell you they want your input but don't believe this. MetLife can care less about your ideas. They do nothing with the feedback they are given. The work culture at this site seems forced. -I co-founded an infinite group and was told I was doing excellent things but my manager was such a micro manager, I was banned from attending any meetings or activities. I was even reprehended for attending a meeting with my fellow co-founder to discuss a growth plan for the group. -Managers are terrible! They are process managers, not people manager and it really shows in their management style. I was told by my manager that she's managed hundreds of people, but that still does not make a you a great manager. Most people got to management purely because of the number of years they have worked for a company. The "Peter Principle" applies here. -My team's leader brought over her well established buddy group from a previous company. How is MetLife making a change when you allow people to bring in their friends who don't want to see change? -MetLife has people who have worked at this company for 20+ years and that's all they know is MetLife. They've never worked for another company to get a diverse view of how things operate outside of MetLife. -No matter how much MetLife tries to sell this whole, "we are the next big technology company", your products and services all tie back to insurance. I'm sorry but insurance is not "sexy" in the tech industry. Take it from me a recent college grad, this is not the place you want to start your career. -MetLife built this whole entry level program that is supposed to give recent college grads the tools they need to be successful. They basically shield these people from what reality actually is at MetLife. No matter how much you try to make this a "fun" program., these participants will leave your company once the 6 months of "fun" is over. They are basically feeding these people 6 months of "MetLife Kool-Aid", having them delusional to reality at MetLife. The "Kool-Aid" wore off fast for me and it's a lot more of these senior leaders who are and have been drinking the Kool-Aid for a long time. -My job working at McDonald's in high school was better than working for MetLife. I would rather flip burgers alongside coworkers who actually care about you and managers who actually know how to manage people rather than work at MetLife. -I regressed while I was at this company. I thank God I am no longer at this company.

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7 Apr 2026
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CEO approval
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Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

2.0
16 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits, PTO, remote, some team mates are cool and super helpful. But they don’t want you being too chatty. Process process process. The pay is low for the stress is gives.

Cons

The pet department has really gone downhill ever since they implemented their “AA” system, which is just terrible to work with. You have to meet their metrics which it’s great to have QA and claim evaluations in place however, they will dock points for the most minor things, but you’ll see AA process things incorrectly, the supervisors process incorrectly, the team leads process incorrectly…. But only the adjusters will get points docked and write ups. And now they expect you to find the AA errors and send it to them, then send it back to you to correct…. But if YOU made that mistake, points docked. In the beginning, before AI, it was a really great job to have, I felt proud to come into work like I was making a difference but it turned into such a demoralizing and depressing job. They stopped treating us like humans over the past 12 months. Hearing the email and task alerts is enough to give you PTSD.

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