Refreshing - Clinical Support Consultant MetLife Employee Review

5.0
10 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Supportive team and Managers. Everyone is invested in your success. The training has been outstanding and they give you a lot of time and resources to become more familiar with your role. New team members get a long ramp up period with weekly check in with manager to give you constructive feedback on progress. Really great benefits. The role is primarily remote with requirement of one in office day per month. This is the first company I have worked for that really strives to live its mission and so far live to the values they speak to. Employees are encouraged to present new ideas. Onboarding was easy. The interview process was 2 interviews with a lot of behavioral based questions. I am still pinching myself because it seems to good to be true. 5 months in and.I still feel that way.

Cons

The salary is low compared to clinical jobs, but still the best decision I have ever made. The people and culture of the company as a whole helps with the pain of low compensation.

Explore other reviews about MetLife

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

1.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Good support for new people managers were very helpful and always available

Cons

Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

See reviews by: Helpful|Rating|Date|All