Avoid claims - STD Claims Specialist MetLife Employee Review

2.0
5 Aug 2025
Recommend
CEO approval
Business outlook

Pros

You can work from home, decent 401k match, pension eligibility after 1 year

Cons

Lots of micromanaging So many tracking tools Mandatory overtime Bureaucratic In office days once a month Pay is comical compared to the workload. Operates on a skeletal crew and takes on more customers than the department can handle.

Explore other reviews about MetLife

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

1.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Good support for new people managers were very helpful and always available

Cons

Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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