Supportive culture but slow advancement opportunities - Customer Care Specialist Metlife Employee Review

3.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Inclusive, transparency, open door policy for any and all suggestions, complaints without retaliation. Pay is higher than most.

Cons

You have to give blood, sweat and tears to advance. They say that there is always room for advancement but after 9 years I'm in the same position. I am good at what I doubt I am also a body they don't want to loose.

Explore other reviews about Metlife

5.0
13 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Great benefits and opportunities to excel in the company.

Cons

Training may be too fast past for someone with no experience.

3.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Good work Life balance, Good Business to learn

Cons

Legacy Tech Stack & Poor Management

See reviews by: Helpful|Rating|Date|All