MetroPlusHealth

Part of NYC Health + Hospitals

MetroPlusHealth reviews

A much needed change has arrived! - Anonymous employee MetroPlusHealth Employee Review

5.0

30 July 2016

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Combination of stability, if you are willing to put in the work, with the excitement of an organization that is changing and growing rapidly. New management introduced many changes in a short period of time, but this allowed us to catch up to the industry and for people to shine. High demands and a really exciting time to be part of this growth phase.

Cons

Change is hard and not for everyone. Standards are high, so not your typical governmental cruising job.

MetroPlusHealth Response

Thanks so much for taking the time to leave us a great review! We are pleased to hear that you enjoy working for us. If there are additional comments you would like to share, please don’t hesitate to share them with us via email at employee.engagement@metroplus.org. Thank you.

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5.0

13 Nov 2025

Sr. director

Recommend

CEO approval

Business outlook

Pros

Member centric and dedicated to the mission and vision. “For people, not profit” is not just a slogan, but the reality being executed every day by this health plan. It puts its members first, provides excellent customer service and quality care management, and cares about its employees.

Cons

Multiple platforms in use by varying lines of business/departments, which is being resolved by transitioning to new EMR, integrated software suite.

MetroPlusHealth Response

1mo

Thank you for your thoughtful review and for recognizing MetroPlusHealth’s commitment to its mission and values. We’re proud to hear that our “For people, not profit” approach is reflected in the experience of our employees and members. We also appreciate your feedback regarding platform integration and administrative support, and we are actively working toward improvements in these areas.

4.0

19 May 2026

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

Cons

Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

MetroPlusHealth Response

Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.

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MetroPlusHealth

A much needed change has arrived! - Anonymous employee MetroPlusHealth Employee Review

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