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      MetroPlusHealth

      Part of NYC Health + Hospitals

      Engaged employer

      MetroPlusHealth reviews

      No. - Anonymous employee MetroPlusHealth Employee Review

      1.0
      26 Jan 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      City benefits. And for the dull and lazy people: you will thrive here!

      Cons

      This is a quintessential city job. You are surrounded by people of questionable intelligence and character and there is so much buffoonery among the c-level execs. Poor behavior (like wasting time, refusing to take accountability) is encouraged and the good people usually end up leaving. You're scraping the bottom of the barrel here. This is an organization that has zero interest in improving itself and considers only short-term fixes to every problem, big or small. Countless hours are spent in meetings that don't go anywhere and with nothing to show for all the time wasted. Our members deserve better.

      avatar
      MetroPlusHealth Response
      8y
      Thank you leaving us this review. We are sorry to learn that your experience with fellow employees and managers has been less than positive for you. It’s very important to us to foster a workplace that is productive for all employees, no matter their position. If you have time, we would love to hear additional information about your experience and any ways in which you think we could improve, for example, how we hold meetings. Please send an email to employee.engagement@metroplus.org and we will get back to your shortly. Thank you.

      Explore other reviews about MetroPlusHealth

      5.0
      13 Nov 2025
      Sr. director
      Recommend
      CEO approval
      Business outlook

      Pros

      Member centric and dedicated to the mission and vision. “For people, not profit” is not just a slogan, but the reality being executed every day by this health plan. It puts its members first, provides excellent customer service and quality care management, and cares about its employees.

      Cons

      Multiple platforms in use by varying lines of business/departments, which is being resolved by transitioning to new EMR, integrated software suite.

      avatar
      MetroPlusHealth Response
      1mo
      Thank you for your thoughtful review and for recognizing MetroPlusHealth’s commitment to its mission and values. We’re proud to hear that our “For people, not profit” approach is reflected in the experience of our employees and members. We also appreciate your feedback regarding platform integration and administrative support, and we are actively working toward improvements in these areas.
      4.0
      19 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

      Cons

      Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

      avatar
      MetroPlusHealth Response
      1w
      Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.
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