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      MetroPlusHealth

      Part of NYC Health + Hospitals

      Engaged employer

      MetroPlusHealth reviews

      MetroPlus Employee Review - Anonymous employee MetroPlusHealth Employee Review

      2.0
      1 May 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I have a great Director. I have the opportunity to work with various departments within the organization thus providing me with a holistic view of Managed Care. I have a great work life balance and for that I am grateful.

      Cons

      MetroPlus must step into the current era in regards to technology, applications and systems used. The systems are very old .There is a huge problem with accountability and change occurring. Salaries are lower than the industry average and there are no automatic merit raises.

      avatar
      MetroPlusHealth Response
      8y
      We are pleased to hear that you enjoy working under your director! Feedback from employees like you helps us to grow and improve the company for everyone. Additionally, we want to thank you for voicing your concern. Responding to employees’ worries, such as technology, should absolutely be a top priority for a manager. Please send us an email at employee.engagement@metroplus.org and we will be happy to help you.

      Explore other reviews about MetroPlusHealth

      5.0
      13 Nov 2025
      Sr. director
      Recommend
      CEO approval
      Business outlook

      Pros

      Member centric and dedicated to the mission and vision. “For people, not profit” is not just a slogan, but the reality being executed every day by this health plan. It puts its members first, provides excellent customer service and quality care management, and cares about its employees.

      Cons

      Multiple platforms in use by varying lines of business/departments, which is being resolved by transitioning to new EMR, integrated software suite.

      avatar
      MetroPlusHealth Response
      1mo
      Thank you for your thoughtful review and for recognizing MetroPlusHealth’s commitment to its mission and values. We’re proud to hear that our “For people, not profit” approach is reflected in the experience of our employees and members. We also appreciate your feedback regarding platform integration and administrative support, and we are actively working toward improvements in these areas.
      4.0
      19 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

      Cons

      Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

      avatar
      MetroPlusHealth Response
      2w
      Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.
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