MetroPlusHealth

Part of NYC Health + Hospitals

MetroPlusHealth reviews

We do AMAZING work for NYC - Human Resources MetroPlusHealth Employee Review

5.0

11 July 2019

Human resources

Recommend

CEO approval

Business outlook

Pros

This job gives me the opportunity to do incredibly fulfilling work. It is the most diverse workplace that I've ever seen. The benefits and the work life balance are best in class. We are an integral part of the NYC Public Health System - which is the largest public health system in the country.

Cons

At times, the bureaucracy can be a little challenging.

MetroPlusHealth Response

Thank you for leaving us a stellar review -- we’re very flattered! We are pleased to hear that you’ve had a great experience with us for the past ten years! We’re always here if you need anything. Additionally, if there’s anything else you’d like to share with us, please don’t hesitate to send your feedback with the MetroPlus team at employee.engagement@metroplus.org. Best wishes.

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5.0

13 Nov 2025

Sr. director

Recommend

CEO approval

Business outlook

Pros

Member centric and dedicated to the mission and vision. “For people, not profit” is not just a slogan, but the reality being executed every day by this health plan. It puts its members first, provides excellent customer service and quality care management, and cares about its employees.

Cons

Multiple platforms in use by varying lines of business/departments, which is being resolved by transitioning to new EMR, integrated software suite.

MetroPlusHealth Response

1mo

Thank you for your thoughtful review and for recognizing MetroPlusHealth’s commitment to its mission and values. We’re proud to hear that our “For people, not profit” approach is reflected in the experience of our employees and members. We also appreciate your feedback regarding platform integration and administrative support, and we are actively working toward improvements in these areas.

4.0

19 May 2026

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

Cons

Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

MetroPlusHealth Response

Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.

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MetroPlusHealth

We do AMAZING work for NYC - Human Resources MetroPlusHealth Employee Review

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