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      MetroPlusHealth

      Part of NYC Health + Hospitals

      Engaged employer

      MetroPlusHealth reviews

      Disgusting and unprofessional environment - stay away. - Anonymous employee MetroPlusHealth Employee Review

      1.0
      18 Oct 2014
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good for people that want a job, but don't want to work. Union benefits for those who qualify. Good place to refer your worst enemy to work at. If you like to wear skanky, wrinkled clothes, sneakers and jeans everyday, and not comb your hair, this is the place for you.

      Cons

      Bedbug infested, unprofessional, potential waste and abuse of government funded dollars. Poor people and systems management. Disrespectful staff at all levels. Careless customer service. Classic union/socialist environment. Dirty office. Large number of staff members that practice Voodoo and Santeria at their work stations. Poor to no communication. Departments hate each other, staff and management targets good and top performers, the incentive is to work and contribute the minimum so that no one looks bad. This place promotes on the basis of "who you know" not what you know. In my last days there, I found evidence of sabotage by management against good employees. Don't be surprised if you witness employee violence and intimidation.

      avatar
      MetroPlusHealth Response
      8y
      Thank you for taking the time to leave us a review. We are sorry to learn that your experience with MetroPlus and your fellow employees has been less than positive for you. It’s very important to us that we foster a workplace that is positive and productive for all employees. If you have time, we would appreciate your thoughts about how we can improve the work environment for everyone. Feel free to send us an email to employee.engagement@metroplus.org and we will get back to you as soon as possible. Best regards.

      Explore other reviews about MetroPlusHealth

      5.0
      3 Mar 2026
      Sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Collaborative and supportive work environment. Leadership is approachable and focused on improving member experience. Strong mission serving the community makes the work meaningful. Good work-life balance and helpful training resources. Opportunities to build skills and grow professionally.

      Cons

      Some internal processes can be slow due to regulatory requirements. Communication between departments can occasionally be improved. Workload can increase during peak enrollment periods, but teams support each other.

      avatar
      MetroPlusHealth Response
      1mo
      Thank you for sharing your thoughtful review. We’re glad to hear you’ve experienced a supportive team environment and found the work meaningful and rewarding. We also appreciate your feedback regarding communication, workflows, and peak enrollment periods. MetroPlusHealth is committed to continuous improvement, and your insights help support our ongoing efforts to better serve both employees and members.
      4.0
      19 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

      Cons

      Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

      avatar
      MetroPlusHealth Response
      1w
      Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.
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