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      MetroPlusHealth

      Part of NYC Health + Hospitals

      Engaged employer

      MetroPlusHealth reviews

      Nepotism/Racism/Sexism - Anonymous employee MetroPlusHealth Employee Review

      1.0
      26 Nov 2014
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      There are no pros to this company.

      Cons

      There are many unqualified people working in senior level in the company. There are staff members that don't have a college degree and work in a senior level positions. Promotion is not based on merit. There is very little representation of minorities other than African Americans within the company and very high nepotism throughout a city sponsored government company. The company is also corrupt through its core with internal sex scandals. There is also no electronic time docking system, so employees who have the appropriate connections do not show up to work or leave early.

      avatar
      MetroPlusHealth Response
      8y
      Thank you for voicing your concern. We are so sorry to hear that you didn’t have a great experience working with us. We take matters of nepotism, racism, and sexism very seriously and maintaining a culture of honesty and transparency is vital for all of us to succeed. Given the opportunity, we would like to hear more from you about your experience and ways in which we can improve for the future. If you are open to sending us an email us at employee.engagement@metroplus.org, we would be happy to respond to your inquiry shortly. Thank you so much -- we appreciate it!

      Explore other reviews about MetroPlusHealth

      5.0
      13 Nov 2025
      Sr. director
      Recommend
      CEO approval
      Business outlook

      Pros

      Member centric and dedicated to the mission and vision. “For people, not profit” is not just a slogan, but the reality being executed every day by this health plan. It puts its members first, provides excellent customer service and quality care management, and cares about its employees.

      Cons

      Multiple platforms in use by varying lines of business/departments, which is being resolved by transitioning to new EMR, integrated software suite.

      avatar
      MetroPlusHealth Response
      1mo
      Thank you for your thoughtful review and for recognizing MetroPlusHealth’s commitment to its mission and values. We’re proud to hear that our “For people, not profit” approach is reflected in the experience of our employees and members. We also appreciate your feedback regarding platform integration and administrative support, and we are actively working toward improvements in these areas.
      4.0
      19 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

      Cons

      Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

      avatar
      MetroPlusHealth Response
      1w
      Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.
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