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      MetroPlusHealth

      Part of NYC Health + Hospitals

      Engaged employer

      MetroPlusHealth reviews

      Review for MLTC DEPT - Anonymous employee MetroPlusHealth Employee Review

      1.0
      19 Dec 2015
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice co-workers and feeling good about helping members who desperately need help.

      Cons

      Leadership is the worse! Non-professionals. They don't treat staff right, fake and liars. They have unrealistic expectations, turnover rate is the highest I ever seen in all my life!- 15 people in one year! And they have favoritism, they will fire good staff to hire a family or friend. If this doesn't say it all, I don't know what does. Staff becomes physically n emotionally sick due to stress. Save yourself and don't work for the MLTC dept at MetroPlus.

      avatar
      MetroPlusHealth Response
      8y
      Thank you for taking the time to give us feedback. Our goal is to provide employees with the tools necessary to succeed both within our organization and in their careers. Every day we work to improve transparency throughout the company, and helping employees meet their needs is always a top priority to foster a workplace that is positive and productive. If possible, we would like to hear more from you. If you are open to communicating directly with the MetroPlus team, please email us at employee.engagement@metroplus.org. Best wishes.

      Explore other reviews about MetroPlusHealth

      5.0
      3 Mar 2026
      Sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Collaborative and supportive work environment. Leadership is approachable and focused on improving member experience. Strong mission serving the community makes the work meaningful. Good work-life balance and helpful training resources. Opportunities to build skills and grow professionally.

      Cons

      Some internal processes can be slow due to regulatory requirements. Communication between departments can occasionally be improved. Workload can increase during peak enrollment periods, but teams support each other.

      avatar
      MetroPlusHealth Response
      1mo
      Thank you for sharing your thoughtful review. We’re glad to hear you’ve experienced a supportive team environment and found the work meaningful and rewarding. We also appreciate your feedback regarding communication, workflows, and peak enrollment periods. MetroPlusHealth is committed to continuous improvement, and your insights help support our ongoing efforts to better serve both employees and members.
      4.0
      19 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

      Cons

      Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

      avatar
      MetroPlusHealth Response
      2d
      Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.
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