Growing company with open door policy - Technical Support Representative Metronet Employee Review

4.0
5 Apr 2019
Recommend
CEO approval
Business outlook

Pros

Decent pay and overtime opportunities. Open door policy with management. Above average benefit package. Growing company with opportunities for upward mobility. Ability to give direct feedback to management.

Cons

Training for entry level employees could be more comprehensive. A dedicated training staff would be beneficial for entry level techs. Speed of change and company growth may intimidate some.

Explore other reviews about Metronet

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

The culture established at Metronet really resonates with me. Nearly every employee performs their jobs with an ownership mindset. The leadership team for our division does a remarkable job of establishing vision and setting the tone for the department. It is a very demanding environment, but it is also one that makes celebrating success a part of everyday business.

Cons

The only negatives I have encountered are outside of the company's direct responsibilities and are orientated toward the administrative bureaucracy of the municipalities that we have to coordinate work with,

2.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Decent base salary to start.

Cons

The Florida market is a joke. Micromanagement from a boss who doesn’t leave their house. Lazy field ops team that falls asleep in the office at their desks (literally). no chance of getting paid your commissions. If you want to do a managers job without managers pay, this is the company for you. Complete incompetence.

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