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      Mews

      Engaged employer

      Mews reviews

      Positive changes are happening, but slowly as company grows - Customer Support Specialist Mews Employee Review

      5.0
      20 June 2026
      Customer support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      The company listens to its employees and tries to improve. The tools we are given allow us to grow individually and professionally. Finally, the trust and flexibility we all have helps mantaining a balanced lifestyle.

      Cons

      As the company grows the changes are slower but at least they are happening.

      avatar
      Mews Response
      1w
      Thank you for taking the time to leave your review. Listening to our people is something we care deeply about. It's how we get better. We're really glad it's coming through in your experience.

      Explore other reviews about Mews

      5.0
      3 Feb 2026
      Recruiter
      Recommend
      CEO approval
      Business outlook

      Pros

      Generous flexibility with holiday; immediate impact on team; high visibility to top stakeholders; awareness into your value from top down which is amazing to see!

      Cons

      Can be fast paced (as startups are!) and a bit chaotic, have to be willing to go with the flow and be independent

      1
      avatar
      Mews Response
      5mo
      Thank you for your feedback. It’s great to hear you’re happy at Mews.
      4.0
      19 Apr 2026
      Senior account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      A genuinely exciting place to work. The company is innovative, the product is strong and the team makes it easy to stay motivated. It’s rare to work somewhere that is not just keeping pace with the industry but actively shaping it and that energy is felt day to day.

      Cons

      The pace and ambition of the company can make things stressful at times. This comes with the territory of a fast-moving organization but it’s worth knowing going in.

      4
      avatar
      Mews Response
      2mo
      Thank you for such a thoughtful review. We’re really glad to hear that the energy, product, and team are making such a positive difference for you. We also appreciate your point about pace and prioritisation. As we continue to grow, we know the pace can feel intense, and we’re working to be more deliberate about where we focus. That includes investing in operational planning, OKRs, clearer communication around change, and AI tools that can help teams work more efficiently. We also know it takes ongoing effort to make that feel consistent and connected across teams. Thanks again for your feedback. It’s a good reminder for us to keep being clear about what matters most and why.
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